Trane HVAC Systems

Customer Reviews

Norma M
01:16 15 Dec 22
I called Oasis when my mother’s gas furnace wasn’t working. I recalled the commercial on TV. It was going to be cold and I let the woman who answered know that my mom is 86yrs old and I didn’t want her to get sick. When they came to check it out they had marked her as urgent and came the same day. Unfortunately the issue required ordering parts. It wasn’t fixed for a couple of days. It was really cold but they did remain in contact and let us know that they were awaiting the part. Once it came they installed it right away. Once again remembering that my mom was elderly. Price was reasonable and it was all stated prior to doing the work. My mom was happy and I really appreciate how Oasis handled this repair and plan to use them to maintain my AC more
Scotty Ward
23:10 25 Aug 22
Oasis just finished installing our replacement HVAC system, and boy, are we pleased! They were flexible with our install schedule to match our shifting needs, and were totally prompt and professional throughout the entire process. They kept us informed at every step, and always seemed cheerful and genuinely happy to be here. Biggest kudos go to Brandy (sales and scheduling) and Michael (site lead).read more
Suzanne Gross
17:17 25 Aug 22
We had Oasis install a new air con/heat unit at our home and they were just excellent!! Their customer service is also great - I am so impressed with this company and their product. We had them clean the ducts on our old townhouse as well- thank you David, Andre for your care in keeping all so clean while doing the work and thanks Brandy for arranging everything - use this company if you live in Green Valley....and pricing is good more
Orv Petersen
23:10 23 Aug 22
Oasis sent Bryson to do an inspection of our a/c unit due to probable hail damage from a recent storm. He did a great job of checking the equipment and following up with calls about the status of the machine. Unusually conscientious about what he found and a really nice professional individual. We will use Oasis more
Michael Carlson
18:57 22 Aug 22
Last week Oasis Air Conditioning & Heating replaced our two air conditioning units. On the day of the installation, the work crew arrived very early and due to some delay in having the crane arrive, ended up having a long workday. We were very impressed with how we were kept appraised of each step in the process and the pride the Oasis folks take in their work. Certainly, the quality of the new units and the installation is excellent. We chose Oasis Air Conditioning & Heating because of the great follow up we have had with breakdowns of our unit in the past. When we really needed Oasis, they were always there. So, when our big unit finally failed, Oasis was a natural choice for us. But it was their honesty and knowledge that sealed the deal for us, as well as, the hard work and follow thru by their service manager, Jerry Linn. We will definitely recommend Oasis Air Conditioning & Heating to our neighbors and more
Alexander Trisoliere
23:48 21 Aug 22
Oasis is great! Not only did they save us from another company's negligence, but they did it in a concisely professional manner. I couldn't recommend this company more
Randy Powell
12:06 19 Aug 22
David was very helpful in offering a solution for moving the main AC condenser unit, and Ian was simply beyond professional in his carrying out the move. I've been very happy with any of the employees from Oasis Heating and Cooling for the past three years. Keep up the great work!read more
Rosanna Gabaldon
16:17 03 Aug 22
We have doing business with Oasis AC & Heating for a few years now. Great service, professional staff. I want to compliment David who came out to do the HVAC system maintenance. He was patient with all my questions and took the time to explain everything he was doing. Keep up the excellent work you do!read more
Jim Burris
23:53 06 Jul 22
Periodic service performed today and had thorough checkup and unit coils were cleaned. Have used Oasis to replace the HVAC that was on the residence a couple of years after we purchased it and had them clean the ducts another time. Recommend them for HVAC installation, service, and more
Joyce Richards
19:50 22 Jun 22
Oasis personnel (Dave and Adrian) were fantastic. There is no other way to say it. They were professional in cleaning our air vents. They were on time, respectful of our belongings. They showed us before and after pictures of our air ducts. One thing I really appreciated they cleaned up after themselves leaving nothing for me to do more
Nicole Thomas
14:26 20 May 22
We went days without AC in Tucson when it was getting to the low 100s. I pulled the thermostat off the wall to check the connection, checked the breakers, checked the fuses, finally called a tech to come help...the door to the furnace just wasn't fully locked. He came and had it fixed within thirty seconds. I was so embarrassed, and I was waiting for him to be so condescending that the silly woman didn't know what she was doing (as most techs would in my experience), but he was so nice about it and didn't make me feel stupid at all. He also checked my coolant levels while he was there to make sure I got my money's worth for the service call fee. I am so appreciative for the great service, and my kids and I are sooo glad to have AC again (although I'm never admitting to them why it wasn't working 😂).read more
Russ Fortuno
14:01 16 May 22
Oasis has been my "go to" for years, always professional and responsive. I bought my last HVAC from them at my last house. When the AC compressor went out on my current home, they were out same day working to get it running. Eventually I decided to replace the AC and they had a new unit installed 2 days later! Joe the lead tech discovered a problem with the damper motors not functioning correcting, which is what caused the compressor to burn out. So in addition to the new AC, they replaced the damper motors. Paul the owner personally followed-up to make sure everything was up and running and to my satisfaction. You can't go wrong choosing Oasis!read more
Julie GInader
22:52 10 May 22
The entire crew at Oasis is top notch. When we installed a new AC last fall they showed up promptly and completed the job without a hitch. Additionally, Michael helped us install a gas line and worked diligently to make sure it was done properly. He promptly returned phone calls and was always cheerful and helpful. We are so pleased with the entire Oasis crew and want to give a special shout out to Javier and Enrique who went above and beyond our expectations. We believe Oasis is the best HVAC company in Green Valleyread more
David Lopez
20:58 05 May 22
Technician Darius came out to do a seasonal inspection on my A/C unit on May 3rd 2022. He was prompt, professional, friendly and went through each diagnostic step he conducted and explained what everything meant (although I probably only grasped about 5% of what his findings represented 😅). I have a two year old system and all in all it’s in great technical shape, but I wanted to establish myself with a company I could trust and must say I have found my future go-to HVAC professionals!read more
John Westhoff
17:38 25 Apr 22
Ian from Oasis was very professional, very helpful, and pleasant. Oasis is fortunate to have someone like Ian to be in their employ., Thank you so much! Julie Westhoffread more
Chara StGermaine
16:01 30 Mar 22
This Team from Oasis is the best!! This starts with the Customer Service Agent who initially responded to us, Brandi, to the gentleman who painted around the new thermostat at the finish of the project! They are all skilled Professional's, hard working, on time and friendly. We feel Trane A/C's are superior, and we are grateful to Oasis for installing our new more
Betty Crumpler
22:06 23 Mar 22
I had trouble with the air flow in my home. Mike and Angus came to my home, found the problem and fixed it within just a couple of days. Extremely efficient, I have an annual contract with Oasis and extremely more
Malindy Maldonado
01:07 18 Mar 22
The guys at Oasis were quick to respond to our needs, and get our duct work cleaned out. The work was done professionally, and they made sure our home was clean before they left. They offered up suggestions to improve efficiency, and care for our unit. We would highly recommend Oasis Air Conditioning & Heating!read more
David Leonard
00:37 25 Feb 22
MARIO, ALAN, & GUY On time. Hardworking. Courteous. Vast knowledge. Great at teaching customers how to set up new heat pump and thermostat. Oasis should be proud of these employees. David Leonardread more
Susan Schoenbeck
17:06 11 Feb 22
David Lopez possesses the qualities a homeowner values in a customer service-oriented employee. He is: • On time. • Clear in his communications. • Answers all customer questions. • Follows up on the voiced concerns of customers to track down potential issues before they become tragic, cost-consuming problems. • Demonstrates he understands and respects his client base. He masks up to protect unknown vulnerabilities of clients because he is doing business in a community of homeowners who are all older adults, or they would not be eligible to live here. As a university nurse educator, I appreciate someone who enters many homes and does not need to be asked to take healthcare precautions which can only help Oasis clients. • Polite, cheerful, and shows appreciation for the customers he serves. David just earned Oasis a sizeable contract that someone without his qualities would not been able to pick more
al prentice
01:00 10 Feb 22
Our thanks to the Oasis team. They gave a professional bid and stuck to it, no surprise op charges. On time and working great. A strong recommendation for anyone who needs furnace or ac services. Al Prenticeread more
Rod Skoe
17:39 27 Jan 22
Did a great job, came when they said they would. Mike came quickly, did a great job. Cleaned up after himself and was pleasant. Repaired dryer vent and roof cap. I highly recommend Mike at more
Maryann Deo John Muir
16:29 26 Jan 22
Couldn't be happier!! Replaced our 30+ yr old heat pump in very difficult and limited space. Efficient, professional and wonderfully pleasant and friendly crew. Highly recommend to anyone needing HVAC service. THANK YOU Oasis!read more
Thom Metcalf
18:40 29 Oct 21
Thank you for replacing our heating/cooling unit. The workers were prompt and courteous. They showed us the cracked pipes on the old unit. Gave thorough explanations to all our questions and helped us register & set up our thermostat. We appreciate the good service and pleasant attitude of the more
Dan Osco
19:55 22 Oct 21
Very professional company . Would be hard to find a better company. I really liked their crew who installed my new Train air conditioner . Would recommend them highly. Thanks Oasis!read more
Joe Millonzi
19:14 15 Oct 21
I would like to compliment the staff and service workers. The service workers were here several times the last two weeks, changing old parts to new parts. My unit is a gas/pack and is now running like new. Thanks Oasisread more
Anne Eastburn
22:53 11 Oct 21
I had just moved into my new house on a Saturday, Sunday came and the thermostat was malfunctioning. Monday late in the day I called Oasis. They had someone out to my home Tuesday morning. They were awesome to deal with and very professional yet friendly. Seems the "smart" thermostat the contractor installed wasn't so smart..broken. They installed a new "non smart" thermostat in no time and my A/C was up and running like a champ. I decided to go with a contract with them, if they were that responsive to someone who never used them before I knew I would continue to get great service being a contracted customer. I highly recommend Oasis for more
Les hudson
17:36 28 Sep 21
I had the requirement to reinstall a air conditioning unit due to removal from equipment room as a result of water issue. Oasis personnel were friendly, professional, knowledgeable, and went way above to insure everything was done right the first time. I will use only this company heating and sir conditioning services in the future. They are the best !!!read more
Jerry McGinn
21:53 16 Sep 21
JJ and Chris were absolutely great technicians- I was informed of what they were planning on doing, how they would do it, and of anything that I needed to do. They were extremely polite and conscientious, and asked me about anything that they thought that I would like to provide input on. They covered all of our furnishings near the work areas for protection and even parked their service vehicle on the street so as not to leave excessive tire marks on my driveway on a hot afternoon. They did a great job and their efforts are much appreciated. Thanks for having team members like JJ and Chris on your more
Bonnie Patzer
17:25 09 Sep 21
Brandy kept us well informed and up to date about the difficulties in obtaining our Trane A/C unit due to manufacturing problems and offered various solutions and products to help solve the problem. We were impressed with Brandy from the start and she was always pleasant and available to answer our questions. Carlos and Noel installed our system. They were both very friendly and accommodating, answering all our questions and instructing us on the operation of our new system. They were very thorough during installation and did a great job cleaning up afterwards. We will definitely recommend Oasis Air Conditioning & Heating to anyone that asks!read more
Matthew C
16:39 08 Sep 21
My mini split unit I have on my storage unit failed. Oasis sent a technician within 2 days to trouble shoot and repair my unit. Unfortunately the system could not be economically repaired and I opted to replace it. I scheduled 3 companies for estimates and Oasis came in as my best option. Jerry (Sales) explained my choices and options. I felt he listened and accommodated my requests in a very professional manner. Jerry's bid was more than 10 percent below the others. Installation was done by Abraan and Chuck. Both technicians are very skilled, detail oriented and polite. The installation job they did for me is GREAT. It is what you expect from professionals. If I need another installation I would certainly ask for them by name. I would recommend Oasis Air-conditioning and Heating to anyone needing this type of work done. Matthew - Green Valleyread more
Teresa Sullivan
22:59 04 Sep 21
Brandi was very professional, knowledgeable. She was a "ray of sunshine". Installation of my HVAC system was completed in a timely manner. Duct cleaning likewise. Everyone I have worked with at Oasis are amazing - professional, courteous, and friendly. Highly recommended!read more
Gene Mitchell
18:21 11 Aug 21
Oasis installed new heating and air for my sister-in-law and did a terrific job! The process was professional and efficient from beginning to end. I HIGHLY recommend them!read more
Diane Conant
20:03 05 Aug 21
Oasis performed an excellent installation of my HVAC. They put a temporary AC unit in my bedroom window so I could endure the heat until my HVAC was installed. They were courteous and showed up when they said they would. They are a family owned business and would appreciate any business you can give them. Highly more
Kristi Freeland Dutton
01:53 31 Jul 21
I couldn't be happier! The work ethic and results of all employees at Oasis are why they don't need to advertise. They are the best!read more
Mark Anderson
00:29 09 Jul 21
100 % satisfied! Michael was a wonderful representative for the company. The installation was very quick and we love our new air conditioning system! Highly more
Marijane Milton
20:21 25 Jun 21
Had a mini split fail while under warranty but the manufacturer had discontinued the model. Paul (the owner) got personally involved and in his time installed a new unit from a different vendor. Fast. Professional. Kind. Great technicians. Lifetime more
Roger Bowton
02:32 24 Jun 21
The techs that installed the new ac ,Javier ,Isacc and Noel were without a doubt the best I have been associated with. I have built three homes and remodeled several others and have never encountered such pleasant, knowledgeable and efficient people. They were timely and had no problem with procedure. Teamwork was outstanding. I would recommend that crew to everyone! Brandy was also an intricate part of the process. She handled sale, scheduling and programming with a smile and made herself available for all of our needs. Oasis should be extremely proud of a crew such as this. Roger Bowtonread more
james lagattuta
18:44 28 May 21
I just had the ac/heating unit replaced at my home by Oasis. They were competent, timely ,clean and professional. From the office staff (Jasmine) to the work crew (Paul and the boys) they performed every detail brilliantly. I would highly recommend Oasis for any of your service more
Lawrence Labbe
18:11 20 May 21
Everything about dealing with Oasis was first rate. Brandy was a pleasure to work with. She was very knowledgeable about her products. We signed the contract for one system and when she found out that it wouldn't be available she gave us an upgraded system for the same money. The installation team of Issac and Noel were top notch. They were neat, competent and very personable. Deal with Oasis-you won't regret more
Alyce Sanders
19:28 19 May 21
Ian was on time found the problem right away 1 1/2 hours and we be cool! If you need your system repaired look no further. Oasis is the best!!read more
Sheila Austin
17:07 02 Apr 21
Great people. Great service. I bought a new unit from them and I love it. They gave me a great dealread more
Otto Carr
16:16 24 Mar 21
I cannot imagine having a better experience than the one we had with Oasis Cooling and heating. Brandi was well versed in heating and cooling and listened very closely to our every question and made pertinent suggestions. The installation crew was on time, courteous and always professional. David and Javier did a thorough job on our ducts that were over due for cleaning. I recommend Oasis in all respects without more
Patricia Happel
22:49 06 Mar 21
David and Javier cleaned all of the ducts and vents including the dryer. They did an excellent job and were so very neat and respectful of my house. Great attitudes and very happy too. I highly recommend them as a more
Vicki Hibberd
15:35 05 Mar 21
We had our ducts cleaned along with the dryer vent by David and Javier. These guys are very professional, they have a great sense of humor and made the experience very pleasant. Our system was recently replaced and Oasis has taken care of us thru the entire process. Oasis visits twice a year to service and inspect our Heating/Cooling systems. We highly recommend them. Very efficient and hard working group. Try them, you will be pleased you did. Rich and Vicki Hread more
Sharon Walker
21:39 23 Feb 21
Oasis is simply amazing! Courteous, prompt, thorough, good quality equipment and great communication! They get the job done right! Who else vacuums your floors throughout the entire house after cleaning the ducts!?? Highly recommend Paul & all his staff at Oasis Heating & Cooling! Thank you for a job well done!read more
Roza Adams
04:49 17 Feb 21
Fast service! Very professional! Affordable price! Definitely will call them back as I have few rental more
Dave Sal.
17:53 16 Dec 20
Oasis is A Top Quality Family Owned Business that does quality work with quality products. They are very professional, reliable, and knowledgeable about their business and products. We would recommend this company to anyone needing or experiencing Heating/Cooling issues or Hot Water Heaters! They are Great, Friendly, Courteous, and more
Margaret McLaughlin
16:25 10 Dec 20
Oasis provided all the information we needed to choose the right product for our needs. They went above and beyond to make certain that work was completed in a timely manner keeping us informed every step of the way in the process. We hardly knew they were here and left our home looking better than before the installation! Great job!read more
Claudia Fleming
18:03 25 Nov 20
Great service from Oasis tech this morning! Jesus was as professional and courteous as all the techs have been since I started using Oasis for maintenance in 2017. He performed my semi-annual service with the usual skill and care I have come to expect from this local family owned business. Jesus even took the time to wipe down the duct registers to ensure a clean start for turning on my heater. My highest recommendation for this fair and trustworthy company. Claudia Fleming, Green Valleyread more
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